Privacy Policy

Effective date: May 14, 2025

WTB Europe s.r.o. ("we", "us", or "our") operates the website https://www.wtb.eu (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, in compliance with the General Data Protection Regulation (GDPR) and applicable European laws.

1. Data Controller WTB Europe s.r.o. is the Data Controller responsible for your personal data collected through this website. Our registered office is located in the Czech Republic.

2. Data We Collect We collect various types of information, including:

Personal Data: name, email, phone number, billing/shipping address
Usage Data: IP address, browser type, visited pages, time/date of visits
Cookies and Tracking Data: to remember preferences, analyze traffic, and improve our services

3. How We Use Your Data Your data is used to:

Provide and manage your purchases and account
Communicate order updates and support
Improve our website and services
Send newsletters and promotions (you can opt out anytime)

4. Legal Basis for Processing We process your personal data based on:

Your consent
Fulfillment of a contract
Legal obligations
Legitimate business interests

5. Cookies and Tracking Technologies We use cookies for essential functionality, analytics, and marketing. You can manage your cookie preferences in your browser settings. For full details, see our Cookie Policy.

6. Data Retention We retain personal data only for as long as necessary for the purposes outlined in this policy or to comply with legal requirements.

7. Data Sharing We may share data with trusted third parties such as:

Payment providers (e.g., Stripe)
Shipping partners (e.g., PPL/DHL)
Analytics providers (e.g., Google Analytics)

These parties are obligated to keep your data secure and confidential.

8. International Transfers Your data may be transferred to and processed in countries outside the EU, including the USA. We ensure adequate safeguards, such as Standard Contractual Clauses, are in place.

9. Your Rights Under GDPR You have the right to:

Access your personal data
Correct or delete your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, please contact us at: europe@wtb.com

10. Data Security We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

11. Children’s Privacy Our Service is not intended for anyone under the age of 18. We do not knowingly collect data from minors.

12. Changes to This Policy We may update this Privacy Policy. Updates will be posted on this page with a revised effective date.

Professional Verification - Pro Industry Program:

To grant access to our Pro Program, we may request verification of your professional status.

What data we collect:

Professional email address; and/or
Proof of employment (e.g., company ID, employment letter, or similar documentation)

Purpose of processing:
We process this data solely to verify your eligibility for the Pro Program and to prevent misuse.

Legal basis:
Processing is based on our legitimate interest in ensuring that access to the Pro Program is restricted to eligible users, in accordance with Article 6(1)(f) of the General Data Protection Regulation.

Data minimization:
We encourage users to redact any non-essential personal information before submitting documents.

Retention:
Documents submitted for verification are deleted within [X days, e.g., 7–30 days] after verification is completed.
We retain only a record of verification status (e.g., verified/not verified).

Data sharing:
We do not share this data with third parties, except where necessary for verification services (if applicable), and subject to appropriate safeguards.

Your rights:
You have the right to access, erase, or restrict processing of your personal data, and to object to processing based on legitimate interests.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

WTB Europe s.r.o.
Email: europe@wtb.com
Website: https://www.wtb.eu